Altiris: Now Part of Symantec
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System Consolidation

Challenge

  • How do you enable ITIL in you environment?
  • Do you wonder how you can improve your IT efficiency by leveraging existing tools?
  • Do you wonder how you can extend Remedy or Microsoft SMS?
  • Are you having trouble integrating your patch tool with any of your other tools?

IT and help desk staff often utilize multiple tools to diagnose and resolve a problem. Typically these tools are provided by different vendors and require a unique infrastructure and separate consoles, which make it difficult to integrate.

Solution

The Altiris Console integrates these varying tools, and places them all at your fingertips for easy use. Altiris handles the integration of theses problem areas, so your IT and help desk staff can focus on the data being gathered and turn it into information that can be used to diagnose and resolve issues and more efficiently manage your organization's environment.

Products to review:

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Additional information: