Service & Asset Management Suite - Administration and Configuration

Learn to install and configure many of the features, functions, and processes of Altiris® Service & Asset Management Suite™ software in the Altiris Service & Asset Management Suite - Administration and Configuration class. This hands-on class enhances your ability to assess resource and asset inventory, establish and maintain asset control within IT Infrastructure Library (ITIL) standards, use best practices to manage assets and reduce asset total cost of ownership (TCO), and effectively manage warranty contract and licensing information. You leave class with the knowledge and skills needed to confidently manage assets in your enterprise.  

Course Objectives

• Install and configure a Notification Server™ system and Service & Asset Management Suite
• Explain why ITIL and Sarbanes-Oxley initiatives are important to your organization
• Assess your enterprise using the Altiris Agent and inventory scan agents
• Assess inventory and asset data using Web reports
• Discover in-use applications with Application Metering Solution™ software and use its agents and policies to determine software license compliance
• Determine which assets and resources need to be tracked in your organization
• Set up a logical hierarchical organization with departments, cost centers, locations, and users
• Create, import, and set up external data sources
• Create a resource hierarchy
• Set security roles and access levels for Service & Asset Management Suite workers
• Discover how to build a User Console for security and usability
• Import and export asset data among different systems and external data sources using Connector Solution™ software 
• Manage all types of contracts and ensure contract compliance

Prerequisites

• Basic understanding and knowledge of Microsoft Windows
• Familiarity with Notification Server, specifically Inventory Solution® software and Application Metering Solution 
• (Optional, but recommended) Familiarity using VMware  

Audience

• Anyone who will be installing, configuring, and managing an Service & Asset Management Suite Level 2 infrastructure
• Anyone working toward Altiris Certified Professional (ACP) or Altiris Certified Engineer (ACE) certifications

Course Details

• Course Number: AMS-A620
• Duration: 5 days
• Difficulty Level: Moderate