Altiris® Service & Asset Management Suite™

IT organizations are constantly being asked to do more with less. As a result, companies are searching for ways to cut costs, increase IT resource productivity, and better utilize existing investments. The renewed focus on IT has helped to elevate the role of the IT organization from a custodian of the business to a strategic partner concentrated on aligning and supporting corporate initiatives. To maximize the value of IT assets, IT organizations must increase asset availability levels to supply end users with an environment that breeds productivity. IT organizations must be able to answer these questions:

• Do you fully understand the asset configuration, location, and relationships within your organization's infrastructure?
• Do you know how your assets are being used?
• How effective are your assets in supporting corporate objectives?
• Do you know the total cost of IT assets, including procurement, maintenance, end-user support, depreciation, and disposal costs?
• Can you do more to ensure the availability of your corporate IT assets?
• Do you have the right controls in place to support Sarbanes-Oxley initiatives?

Altiris® Service & Asset Management Suite™ software addresses these issues.

Active Asset Management: Don't Just Track—Execute

Service & Asset Management Suite combines enterprise asset and service management disciplines into a single Web-based architecture, repository, and console helping unite disparate departments and processes. By actively managing the entire asset lifecycle, the suite helps organizations eliminate unnecessary software and hardware costs, proactively manage vendor contracts, and align service resources with ITIL to ensure IT investments are optimized.

Altiris understands the complexities associated with implementing a system designed to manage the entire asset lifecycle. The snap-in modular design allows Service & Asset Management Suite to extend functionality to help guide customers as they continue to mature and align organizational resources to industry standards and best practices.

Service & Asset Management Suite can help your organization control IT costs, use IT to drive profitability, optimize existing infrastructure and investments, and align IT resources to better support corporate initiatives and technology shifts.

Key Features & Benefits

• Simplify implementation of out-of-box ITIL asset and service management processes
• Actively track IT asset location, configuration, deployed versions, relationships, and historical information
• Actively track software and hardware usage for reallocation and contract negotiation
• Support corporate Sarbanes-Oxley initiatives
• Proactively resolve incidents and problems to ensure asset and service availability
• Allow employees to resolve their own issues with self-help
• Enable better business decision-making processes with real-time diagnostic information
• Manage remote computers using Microsoft WMI and Intel AMT
• Solve immediate problems while building a roadmap for the future with snap-in, modular design

Screen Shots

	With Service & Asset Management Suite you can quickly update asset details, including asset tags, serial numbers, and manufacturers.
	Service & Asset Management Suite brings the IT organization closer to employees. For example, end users can research knowledge base articles for resolutions to their own issues, and request services and log incidents.