Customer Success Stories - Server & Infrastructure

Background:

• Replace and manage desktops and servers at 500 Ford dealerships throughout Canada to increase efficiency-enabling dealer applications while reducing total cost of ownership (TCO)

Products:

• Altiris Server Management Suite
• Altiris Client Management Suite

Benefits:

• Enable remote desktop management and software delivery, comprehensive hardware and software inventory, configuration management, and image deployment—all from one integrated console

Background:

• Improve speed and quality of server management
• Replace manual deployment process with automated solution to help install 4,000 new PCs
• Implement a proactive, automated help desk to replace manual system
• Install Altiris Client Management Suite as quickly as possible and shorten technicians' learning curve

Products:

Altiris Server Management Suite, including:

• Deployment Solution for Servers
• Inventory Solution for Servers
• Software Delivery Solution for Servers

Altiris Client Management Suite, including:

• Deployment Solution
• Software Delivery Solution
• Recovery Solution
• Carbon Copy Solution

Altiris Service & Asset Management Suite, including:

• Inventory Solution
• Helpdesk Solution
• Altiris Professional Services
  

Benefits:

• Fast, automated management of the district's enterprise servers; near instantaneous backup and recovery capabilities
• Provisioned 4,000 new PCs in a fraction of the time it would have taken to do manually
• Proactive policy-based management scheme that, once established parameters are exceeded, automatically repairs a problem or initiates a help desk ticket
• Altiris Professional Services decreased the installation time by months and significantly reduced the time it took for its technicians to become proficient with Altiris software

Background:

• Allow a lean staff to provide comprehensive IT management without increasing headcount
• Replace manual processes with integrated IT Solution
• Become proative as opposed to reactive, resulting in a positive impact on the company

Products:

• Altiris Client Management Suite
• Altiris Service & Asset Management Suite
• Altiris Server Management Suite
• Altiris Consulting Services

Benefits:

• Increased the level of service delivered by the IT team without adding to headcount
• Replaced numerous manual processes with one integrated IT solution
• Allowed IT department to become proactive and strategic, helping Merrick achieve its goals

Background:

• Unable to manage remote PCs spread across 82 branches in Illinois and Wisconsin
• Slow and time-consuming patch process could only be done on nights and weekends
• Multiple system images are difficult and costly to manage and secure

Products:

• Client Management Suite
• Server Management Suite

Benefits:

• Altiris allows MidAmerica to automate systems management from a central location
• Automated patch management to secure vulnerabilities
• A single, consistent image provides efficiency and cost control

Background:

• Launch a new company by migrating 250 users from three organizations on different platforms in less than one month  
• Manage and track IT assets
• Manage and patch servers

Products:

Altiris Client Management Suite, including:

• Deployment Solution
• Patch Management Solution

Altiris Service & Asset Management Suite, including:

• Helpdesk Solution
• Barcode Solution

Altiris Server Management Suite, including:

• Patch Management Solution for Dell Servers 

Benefits:

• Able to migrate user data and deploy all necessary software and applications on 250 new computers on an extremely tight schedule
• Virtually eliminated virus outbreaks and hits to their network
• Reduced the amount of time to install patches on both clients and servers

Background:

• Reduce migration time for 20,000 PCs
• Gather real-time inventory data, significantly reduce the time it takes to do inventory and roll out new applications
• Automate the management of server hardware and software
• Improve the delivery, management and support of software packages

Products:

Altiris Server Management Suite, including:

• Inventory Solution for Servers
• Software Delivery Solution for Servers

Altiris Client Management Suite, including:

• Deployment Solution
• Inventory Solution
• Software Delivery Solution
• Wise Package Studio

Benefits:

• Automated management of servers, saving time and improving performance and control
• Migrate a PC across the network in less than one hour, versus four hours or more manually
• Detailed, accurate, real-time inventory of every PC on network in less than two hours
• New application rolled out in less than two days versus several weeks for a manual roll out
• Standardized software packages, delivery and installation provides uniformity, making it easy to manage and support

Background:

• Meet software license compliance requirements and deadlines
• Improve patch management efficiency and effectiveness to protect the network
• Implement a common global services approach across the company
• Reduce the total cost of ownership (TCO) of IT assets
• Align IT with corporate Sarbanes-Oxley initiatives

Products:

Altiris Total Management Suite, including:

• Client Management Suite
• Server Management Suite
• Service & Asset Management Suite
• Training
• Consulting

Benefits:

• Able to meet software license compliance requirements
• Lowered the total cost of owning the company's IT assets
• Improved employee productivity and reduced operational expenses by increasing IT service levels
• Made IT staff more productive and strategic by reducing time consuming and inefficient manual processes
• Increased the level of PC software security across the company

Background:

• Needed to migrate to Windows XP but their imaging solution was slow and non-functional 
• Managed multiple images for different hardware platforms
• Difficult to manage 6,000 users, spread across 25 clinics over a 50-mile radius
• Manual patch management process

Products:

• Client Management Suite
• Service & Asset Management Suite
• Server Management Suite
• Software Virtualization Solution

Benefits:

• Altiris® Deployment Solution™ is fast, reliable, and streamlines the imaging process for both clients and servers 
• HSC has been able to consolidate to a single image for both Dell and HP machines
• Increases flexibility and simplified management of machines locally and remotely
• Altiris Patch Management Solution™ automates the patch distribution process

Background:

• Automate inventory process to produce an accurate record of server locations and attributes
• Ability to manage heterogeneous server platforms
• Standardize server configuration and provisioning processes
• Automate patch management for growing number of servers without increasing IT staff

Products:

• Server Management Suite
• Service & Asset Management Suite

Benefits:

• Automated inventory allows Vericenter to discover everything about their servers, including row, rack and warranty.
• Altiris Server Management Suite provides Vericenter the ability to manage servers running Windows, Sun Solaris, and Linux.
• Server provisioning is standardized, resulting in consistent server builds.
• Vericenter can now patch numerous servers in one night, as opposed to a few days to a week.